How to choose a practice for your LASIK surgery
You will spend a considerable amount of time at the practice you choose for your LASIK eye surgery in Los Angeles. You’ll sit in the waiting room, interact with the staff and rely on the equipment for surgical safety and effectiveness. Additionally, you’ll look to the nurses for compassion and support, and the LASIK doctors for their expertise and skill. As such, it’s important that you evaluate potential practices carefully and make sure you choose one that’s a good fit. With that said, here are the primary characteristics patients should consider when selecting a practice for their LASIK procedure:
A practice philosophy based on client care.
Every practice has a philosophy or a vision that helps the organization stay focused on its mission. Organizations with a long-term vision and a defined mission are more likely to leave you satisfied with the services you receive. Make sure that the practice you choose has a patient centric philosophy that includes a long-term relationship at its core.
Personalized attention. Lasting relationships.
In this age of globalization and commoditization, many have forgotten the importance and value of relationships. We have gotten used to automated phone attendants, ATM machines and self-service checkout lanes at the supermarket and airport. Sure, Costco and Home Depot have everything at the price that’s right and quantities that are plentiful, but run into a problem and the gigantic crowded store turns into a pretty lonely place.
A state-of-the-art facility.
A modern, clean and well-organized facility means that the practice is detail-oriented and cares about every aspect of patient satisfaction. A professional environment means there is less likelihood of errors, mishaps and misunderstandings.
The latest technology.
A practice’s commitment to the latest technology is paramount to optimal outcomes. In the 21st century, the quality of care is closely tied to the equipment available for diagnosis and treatment. When you’re visiting the facility, pay close attention to the equipment’s condition and age. It’s expensive to feature the latest cutting-edge technological advancements. It demonstrates that the practice cares more about delivering quality care and ideal outcomes than the bottom line.
A compassionate staff.
Any high-quality LASIK doctor in Los Angeles must rely on a well-trained and trusted staff. During your visit, take note of the people your surgeon employs. What is the disposition and attitude of the staff? Do they look like they are enjoying their work? Do they take pride in what they do? Is their heart in it? Are they happy to be there? Do they seem competent and interested in their work? A dysfunctional or indifferent staff will have an effect on the quality of care you receive and your overall experience.