YOU HAVE THE RIGHT TO ACCESS YOURSELF
“What sort of rights do we have?” you ask. Many, after finding themselves at the doctor’s office, are afraid to give out their information or even have photographs taken. “What if identity thieves get my social security number and full name? Soon, I’ll be getting a six-figure bill from a casino in Macau!” In today’s conversation, Dr. Benjamin addresses all these questions. He promised to touch on the three most important points, but actually covers four.
It’s often the case that a patient does not have access to their own information. Let’s say you’re waiting on results. Who gets to see them?
They’re yours! The doctor and staff conduct a battery of tests and carefully examine you – but who owns the information? Obviously not just anyone. If you or the doctors don’t have access to it, then it means nothing. Therefore, our new electronic system allows patients to have personal and unimpeded access to their files.
What will I see?
You’ll see results from not just your latest testing, but also any outstanding balances. You also have the opportunity to pay those balances, or see if payment has been reflected yet, ask any questions, etc.
YOU HAVE RIGHTS
In other words, all that information is now at your fingertips? And quite literally, because smartphones fit right inside your palm.
For example, if you want to share some information with another doctor, you can show them that these tests have been done and yielded these results. You see everything. It shows how much insurance contributes and what is left. Now, if you decide to go to a dermatologist or endocrinologist, they will be interested in this information because of how diabetes relates to the eyes.
This information therefore becomes, how do you say it…
USEFUL. It solves a lot of problems. First of all, everything remains confidential. No unauthorized person has access to your file; it’s only you and your doctor. Secondly, this means all procedures are transparent. No one can hide anything and it’s all at your fingertips.
You promised to touch on three points. What’s the third?
I haven’t forgotten. The third is financial transparency, as I briefly mentioned before. The fourth is the most important, though. There is less risk of error! Not to mention that if lightning strikes the office or there’s an earthquake, all of it is backed up in the Cloud.
Our readers should understand what you mean, “soaring” in the Cloud…
(to be continued)